Tasks:
- * Analyze customer feedback and field performance data
- * Configure product functions for customer requirements
- * Coordinate product optimization with R&D, product management, and quality assurance
- * Create and maintain installation guides and maintenance manuals
- * Develop troubleshooting training programs
- * Diagnose data anomalies
- * Implement corrective actions
- * Install and commission robotic products
- * Localize product faults
- * Provide end-to-end technical support
- * Train customers and engineers on product operation and maintenance
- * Translate field insights into product improvements
- * Troubleshoot hardware and software faults
- * Tune product parameters
Perks/Benefits:
Skills/Tech stack required:
[Basic Programming] [Chinese] [Data Analysis] [English] [Functional Configuration] [Hardware Troubleshooting] [Intelligent hardware] [Operating principles] [Parameter Tuning] [Product commissioning] [Product installation] [Robotics] [Robotics operating principles] [Software Troubleshooting] [Technical documentation] [Troubleshooting methodologies]
Educational requirements:
[Bachelor's Degree in Automation] [Bachelor's Degree in Electronic Engineering] [Bachelor's degree in Optoelectronic Engineering]
Role(s):
[Application Engineer] [Engineer] [Field Application Engineer] [Support Engineer] [Technical Support] [Technical Support Engineer]