Head of Software Operations

Join Nuro, a self-driving technology company on a mission to make autonomy accessible to all. As the Head of Software Operations, you will lead the organization responsible for producing high-quality training and evaluation datasets, identifying autonomy regressions, and building confidence in every software release. Your work will directly influence the speed at which our models learn, how effectively engineering teams resolve performance gaps, and how safely new capabilities reach the vehicle. You will define the long-term vision for software operations and manage a multi-pillar organization efficiently.

- Demonstrated ability to build and scale operational organizations in fast-paced, ambiguous environments
- 10+ years of operational leadership experience, with 5+ years in AV, robotics, or complex ML operations including budget or P&L ownership
- Strong working knowledge of AI systems and cross-functional collaboration with engineering and product teams
- Strong analytical skills to identify root causes of KPI gaps and drive execution to resolve them
- Proven track record managing large-scale onshore and offshore vendor operations (labeling/annotation), both operationally and commercially
- Background in autonomous vehicles or physical AI
- Experience with LLM or GenAI labeling pipelines