Forward Deployed Engineering Leader

Join First Resonance, a company revolutionizing manufacturing with its ION Factory OS. As a Forward Deployed Engineering Leader, you will lead and scale the Forward Deployed Engineering function, turning operational problems into deployed software and lasting customer value. You will be a technical and people leader, accountable for the quality of the team, the health of the deployment portfolio, and the business outcomes created by FDE work.

- A track record of building and developing high-performing technical teams while improving both delivery predictability and engineering quality
- Executive-level communication and commercial judgment: you can align customers and internal leaders, manage scope and risk, and connect technical choices to adoption, expansion, and revenue
- Strong technical judgment across modern software systems, APIs, integrations, data pipelines, cloud infrastructure, security, and production operations
- 8+ years of relevant experience in software engineering, forward deployed engineering, solutions engineering, technical consulting, or enterprise implementation, including 3+ years managing engineers
- Experience owning a portfolio of complex, customer-facing technical programs from discovery through go-live and ongoing operation
- Experience leading forward deployed, solutions architecture, professional services, implementation engineering, or technical account teams
- Experience partnering with Product and Engineering to turn customer-specific work into reusable platform capabilities
- Evidence of scaling a technical services or deployment function while increasing repeatability, margins, or revenue contribution
- Experience with manufacturing, aerospace, defense, energy, industrial software, ERP, PLM, MES, or other operationally complex domains
- Familiarity with enterprise security, regulated environments, air-gapped networks, and high-availability production systems