Tasks:
- * Configure and track security sensor inventory
- * Coordinate device maintenance and outages
- * Coordinate vendor and customer technical support
- * Perform quality assurance on product updates
- * Replicate issues and test fixes
- * Resolve and escalate support incidents
- * Respond to critical on-call incidents
- * Transition action items between SOC and support teams
- * Triage network security monitoring issues
- * Troubleshoot network monitoring services and cybersecurity products
Perks/Benefits:
Skills/Tech stack required:
[Agile methodologies] [Ansible] [Application troubleshooting] [Bash] [Command Line] [Command-line interfaces] [Cybersecurity] [Detection Systems] [Firewalls] [Intrusion Detection] [Intrusion detection systems] [Linux] [MacOS] [Network Analysis] [Network Security] [Perl] [Python] [Suricata] [TCP/IP] [Unix] [Windows]
Educational requirements:
[Associate Degree]
Role(s):
[Administrator] [Network Administrator] [Operations] [Operations Specialist] [Operations Support] [Operations Support Specialist] [Security] [Security Operations] [Security Operations Specialist] [Specialist] [Support Specialist]