About Us:
AmpsTek – a global technology leader since 2013 – is transforming how businesses approach technology and staffing solutions. Founded by seasoned technology leaders across the UK, Europe, APAC, North America, and LATAM, and with registered offices in 30+ countries, we deliver exceptional service, scalable solutions, and measurable impact.
With a portfolio of 200+ clients and millions of users across web and mobile platforms, we empower businesses to innovate, grow, and succeed.
Join our team and be part of a dynamic, growth-oriented organization that values talent, creativity, and results.
Role : ServiceNow Developer
Location : Stockholm/Gothenburg, Sweden (Hybrid 2-3 days onsite/week)
Client : Infosys
Employment Contract
Key Responsibilities
- Design, develop, and implement ServiceNow solutions using platform best practices.
- Configure and customize ITSM modules including:
- Incident Management
- Problem Management
- Change Management
- Service Request Management
- Service Catalog
- Knowledge Management
- Develop workflows, Flow Designer solutions, UI Policies, Business Rules, Client Scripts, Script Includes, and Catalog Items.
- Build and support integrations using:
- REST APIs
- SOAP Web Services
- Integration Hub
- MID Server
- Develop reusable components and custom applications.
- Troubleshoot production issues and provide timely resolutions.
- Participate in Agile ceremonies, sprint planning, and code reviews.
- Prepare technical documentation and knowledge transfer materials.
Required Skills
- Strong experience in ServiceNow platform development with Implementation for Telecom client
- Hands-on experience with ITSM implementation and customization.
- Good knowledge of JavaScript, Glide APIs, and ServiceNow scripting.
- ServiceNow Certified System Administrator (CSA).
- Experience with REST/SOAP integrations.
- Exposure to Service Portal and Flow Designer.
- Knowledge of ITIL processes.
- Experience with Agile/Scrum delivery methodology.