Salesforce · San Francisco, United States
Join our team as a Senior/Lead Software Engineer in Site Reliability for Missionforce Operations. In this role, you will shape the infrastructure, process automation, and engineering practices behind our product. You will work closely with product engineers, sector experts, and forward-deployed engineers to deliver reliable systems for mission-critical public-sector workflows. Your responsibilities will include designing and shipping infrastructure, automation, and cost-efficient platform capabilities, as well as optimizing scalability, resilience, and performance across the entire stack.
- Drive: Ability to work independently and collaboratively in a fast-paced startup environment
- Coding Mastery: Ability to write and review production-level code in Golang, TypeScript, or Python—you view automation as a software engineering problem
- Low-Ego Collaboration: Experience working within a senior team of Principal engineers, capable of both leading specific initiatives and supporting the broader group’s technical vision
- AI Fluency: A demonstrated ability to use modern AI development tools to move faster and build more reliable systems
- Systems Expert: Deep understanding of distributed systems, including how to debug complex interactions between microservices, databases, and AI agents
- Mentorship Mindset: Enthusiasm for learning and growing as an engineer, and for helping your peers do the same
- Technical Breadth: Strong proficiency in Kubernetes, Terraform/OpenTofu, and AWS/GCP/Azure
- Excellent Communicator: Strong written and verbal communication skills, with the ability to communicate effectively with people from varied technical backgrounds
- Proven Production Experience: Experience supporting mission-critical production systems and helping high-growth products navigate the technical debt and architectural changes required to scale reliably
- Demonstrated ownership and accountability, with a consistent track record of high standards, continuous improvement, and low-ego collaboration
- Repeated ownership of foundational system work in complex distributed systems, from diagnosing architectural problems to designing solutions to driving adoption across a team
- Mastery of Golang, GraphQL, and PSQL, with demonstrated experience delivering high-performance optimizations. Experience with RDS, Redis/Elasticache, and EKS
- Deep expertise in multiple areas of backend engineering such as data modeling, db performance tuning, state management, API design, transactionality, concurrency, memory management, fault tolerance, and scaling, with the ability to pick up new technologies quickly
- 5+ years of experience in SRE, Production Engineering, or Backend Engineering with a heavy focus on operations and infrastructure
- Excellent writing and speaking skills and ability to lead real-time technical-design discussions
- Exposure to Temporal, Istio, or Typesense
- Compliance and Regulated Industries: Experience building products for regulated industries, particularly the public sector or environments with strong security, compliance, and data-sovereignty requirements
- Advanced Degree in Computer Science or equivalent practical experience
- Familiarity with developing for classified or limited-connectivity environments, including Department of Defense Impact Levels such as IL6
- Advanced knowledge of microservice orchestration and durability patterns, including hands-on experience with Temporal for workflow reliability and service mesh for secure, observable service-to-service communication in high-growth SaaS environments
- Deep knowledge of networking, security, and identity management within major cloud providers
- Experience building AI products for supply chain, logistics, manufacturing, or operational workflows
- B.S. in Computer Science (M.S. preferred)
- Experience with CI/CD systems, specifically Jenkins and Spinnaker
- Exposure to the supply chain, logistics, or manufacturing industry. (We will teach you otherwise!)
- Experience with workflow engines
- Familiarity with the Salesforce platform