Platform for Social Impact · San Juan, San Juan, PR
Job Summary The Director of Impact & Data is responsible for developing and stewarding PSI's Impact Management Framework and the data systems that support it. This position requires deep understanding of Impact Measurement and Management (IMM) for the Sustainable Development Goals (SDGs), along with strong monitoring & evaluation (M&E) expertise and hands-on ownership of PSI's data infrastructure — including the Participant Management Tool (PMT), PSI's CRM for participant data. A successful candidate is skilled at creating tools, data collection procedures, systems integration, and data analysis; is comfortable working with AI tools, Power BI, and other reporting/system platforms; and can translate different programs' and funders' data needs into the right data sets and analyses. This role also co-leads PSI's Data Governance efforts, coordinating with IT, consultants, and the Executive Team, and works closely with an intern and an IT Specialist to connect PSI's data platforms. This role requires working with different stakeholders and organizations, and a track record of building effective relationships with staff and management to deliver quality products. Essential Duties and Responsibilities: Develop and manage PSI's Impact Measurement and Management Systems. Develop tools and processes that execute PSI's impact framework within each program and subsidiary, specifically for both quantitative and qualitative data collection and analysis. Manage, coordinate, and execute the collection of impact data from PSI programs, subsidiaries, partner organizations, and stakeholders, providing support for timely, accurate, and consistent reporting. Own and manage the Participant Management Tool (PMT), PSI's CRM system for participant data — overseeing data entry standards, data quality, user access, and ongoing improvements to the platform. Work with the Data & Impact Intern and the IT Specialist to interconnect PSI's data management platforms (PMT, M&E systems, and reporting tools), ensuring data flows consistently and reliably across systems. Co-lead PSI's Data Governance efforts, and support coordination of data governance policies, standards, and practices with outside consultants and the Executive Team. Analyze, integrate, and generate insights that can easily inform multiple stakeholders across PSI — from key leadership (i.e. Executive Team, Board of Directors) to our program participants and subsidiaries — via reports and platforms, including Power BI dashboards. Support integration of IMM/SDG knowledge at the Team and Board level, strategic alignment, management approaches, and reporting on performance targets. Collaborate with PSI’s Partnerships, Development, and Communications Teams to identify insights, strengthen evidence to inspire storytelling efforts, and cultivate relationships with key partners. Develop reports to investees, investors, and other key stakeholders on how PSI programs, and subsidiaries measure and manage SDG impact. Engage with programs and subsidiaries to help them develop creative methods for impact measurement, applying the right M&E methodology and data sets to each program's and funder's specific reporting needs, across the Project Makers Start-up, Support, and Accelerate phases. Serve as the main point of contact with independent third-party evaluators, ensuring alignment of impact metrics and methods used for gathering data. Influence partners' understanding of how to integrate measurement and evaluation into a strategy-and-design approach, using impact data and by building practical tools that others can use in their work. Drive research around data collection and analysis through new methodologies, tools, and technologies, including AI-enabled approaches. Work with PSI's subsidiaries and partners to shape how they collect and share data with us.