Tasks:
- * Author, version, and review agent instructions and prompts
- * Build and operate production voice AI agents
- * Build automated evaluation and regression-testing frameworks
- * Collaborate with product, design, and platform teams
- * Create golden call datasets and multi-turn test suites
- * Design autonomous voice workflows and call flows
- * Direct and review AI coding-agent work
- * Engineer prompts for reliable voice-agent behavior
- * Evaluate call quality, latency, containment, and transcription accuracy
- * Improve evaluation sets using production call failures
- * Integrate voice agents with telephony, CTI, and CCaaS platforms
- * Manage turn-taking, barge-in, retries, and human handoffs
- * Monitor live-call safety, reliability, and agent behavior
- * Specify call-flow requirements and acceptance criteria
- * Test tool selection, grounding, jailbreaks, and prompt injection
Perks/Benefits:
Skills/Tech stack required:
[Adversarial Testing] [Agentic instruction authoring] [Agent Orchestration] [AI Agent] [AI agent orchestration] [API Design] [Autonomous Workflow] [Autonomous workflow design] [Barge In] [Barge-in handling] [Call flow] [Call flow design] [CCaaS] [CI Gates] [Context Assembly] [Continuous Evaluation] [Conversational AI] [Conversation Testing] [CTI] [Data grounding] [Data leakage] [Data Leakage Prevention] [Drift Detection] [Enterprise Data] [Enterprise Data Grounding] [Flow Design] [Function Calling] [Golden call datasets] [Human QA calibration] [Injection Defense] [Leakage prevention] [Model as judge] [Model-as-judge evaluation] [Multi-turn conversation] [Multi-turn conversation testing] [Prompt engineering] [Prompt injection] [Prompt injection defense] [QA Calibration] [Speech Recognition] [Speech synthesis] [Streaming audio] [Structured Output] [Structured output schemas] [System design] [Telephony Integration] [Tool and Function Calling] [Turn Taking] [Voice AI] [Workflow design]
Educational requirements:
[Bachelor's Degree in a Related Technical Field] [Bachelor's Degree in Computer Science] [Bachelor's Degree in Software Engineering]
Role(s):
[Agent Engineer] [AI/Agent Engineer] [AI Engineer] [Deployed Engineer] [Engineer] [Forward Deployed Engineer] [Software Engineer] [Voice AI Engineer]