User Safety and Risk Operations Analyst, Global Response, Weekend Shift

OpenAI · San Francisco Bay Area

$ 189,000–210,000/yrEN

Description

In this role, you'll manage high-priority safety escalations and user risk cases as part of OpenAI's global 24/7 safety operations team.
Handle and resolve urgent cases across harm and risk areas while maintaining compliance with policy and legal requirements.
Operate across multiple systems and tools to triage reports, investigate escalations, and manage incident resolution.
Identify process improvements and automation opportunities to increase efficiency and operational coverage.