ServiceNow · Chicago, United States
Join our team as a Staff Software Engineer, where you will build automation and AI capabilities to enhance platform administration, inventory management, release planning, and continuous improvement processes. You will evaluate and implement ServiceNow products, leverage AI and automation to streamline processes, and manage the complete lifecycle of production environments. This role requires excellent communication skills, ServiceNow platform experience, and a strong understanding of technology platforms. Enjoy benefits such as generous family leave, matched donations, annual learning stipends, flexible PTO, a competitive retirement plan, and paid volunteer time.
- Excellent communication and presentation skills, with the ability to work with both technical and non-technical stakeholders
- ServiceNow platform administration or development experience
- Bachelor’s degree in computer science or related field with 5+ years of IT industry experience
- Strong analytical and troubleshooting skills
- Ability to multi-task and manage expectations in a fast-paced environment with competing priorities
- Strong understanding of technology platforms, particularly web applications/SaaS platforms
- Familiarity / experience with SAP platforms is a plus