Provide technical leadership for the Digital Engagement portfolio
Implement scalable architectures and guide engineering teams delivering customer engagement, personalization, communications, and data-driven experiences
Drive engineering excellence across multiple teams and influence product strategy through technology
Ensure software solutions are scalable, secure, resilient, and maintainable
Partner with Product Management, Engineering Leadership, Security, Architecture, and DevOps
Mentor engineers and establish engineering best practices
Define architectural decisions improving performance, reliability, maintainability, scalability, and security
Lead development of scalable, secure, cloud-native services across multiple products, stacks, and cloud providers
Evaluate emerging technologies and recommend adoption strategies
Serve as the highest-level technical escalation point for complex engineering challenges
Drive technical roadmaps aligned with business objectives
Design, develop, and maintain enterprise-grade applications primarily in PHP/Laravel and additionally C#/.NET
Lead application refactoring, cloud migration, monolith decomposition, framework upgrades, and technical debt reduction
Develop highly available cloud applications using AWS services and equivalent Azure and Google Cloud services
Optimize database performance through schema design, indexing, query optimization, caching, and database architecture
Develop highly testable, maintainable, and reusable software components
Lead adoption of AI agents across the engineering lifecycle