Private Advertiser · Paya Lebar East, East Region
About the role
This role owns tooling (including UDMAs), data integration and workflow automation needed to support accelerated patching. It converts approved operating requirements into reliable data, integrations, controls and workflow. The role does not run patch cycles, coordinate implementation bridges or own operational approval and escalation decisions.
Key responsibilities
Define and implement the data model linking CVE, product/version, hostname/CI, App Code, tier, patch version, CRQ, VRA and deployment outcome
Map and reconcile data from VulDB, CMDB/EAR, BigFix/TEM or native patch tools, approved scanners, Helix/JIRA and VRA records
Define mandatory data fields, matching keys, status definitions, duplicate handling, data-quality checks and lineage
Gather and document UOB requirements for patch tooling, workflow, evidence, exception handling, reconciliation and reporting
Maintain a prioritised backlog for BigFix/TEM, CMDB/EAR, Helix/JIRA, VMP (later), reporting and related integration improvements
Design and configure workflow for case creation, routing, ownership, deadlines, approvals, reminders, escalation, evidence collection and closure
Implement controls that prevent case closure when mandatory approval, VRA, validation or evidence is missing
Build or support repeatable reconciliation outputs, dashboards and alerts for patch scope, remediation, exceptions, overdue actions and evidence completeness
Coordinate technical build, UAT, defect resolution, production deployment, stabilisation and knowledge transfer with HCL and platform teams
Ensure automation retains human approval for material risk, production, deferment and exception decisions
About you
Bachelor's degree in Computer Science, Information Systems, Engineering or related discipline
Minimum 6–9 years in infrastructure tooling, data integration, workflow automation, ITSM platform delivery or technology operations analysis
Working knowledge of Open Systems administration and patching across Windows, Linux/Unix and common infrastructure platforms
Working knowledge of middleware administration and patching, such as WebLogic, WebSphere, JBoss, Apache HTTPD/Tomcat or equivalent platforms
Hands-on experience with BigFix/TEM or equivalent patch tools, CMDB/EAR, Helix/JIRA and vulnerability-management data
Experience with APIs, SQL, Power Query/Python, Power Automate or comparable integration and automation methods
Ability to translate patch operations and control needs into system requirements, data rules and acceptance criteria
Experience with UAT, production implementation, troubleshooting, support documentation and BAU handover
Experience in banking or another regulated technology environment is preferred