Salesforce · Remote · Bellevue, United States
Join our Network Visibility and Telemetry team as a Software Engineering MTS. In this role, you will design, build, and operate systems that deliver metrics, telemetry, and alerting for data center infrastructure. You will leverage your experience in building and deploying large-scale systems to automate services across various types of infrastructure, enable the collection of telemetry, and ensure alerts are generated when action is needed. You will also critically evaluate code for correctness, quality, security, and performance, and contribute to building and maintaining the shared system context. This position includes participation in an on-call rotation and offers a range of benefits including medical care, life insurance, retirement savings, and paid time off.
- Ability to adapt, to be flexible, and to learn quickly in a dynamic environment
- Excellent organizational skills including ability to prioritize tasks efficiently with high level of attention to detail
- Experience in publishing and consuming REST APIs
- Experience in fast-paced, technical environments experiencing rapid growth and change
- Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready
- CI/CD experience with Jenkins
- Experience with configuration automation tools such as Ansible, Puppet, and/or Chef
- At least 4 years of experience with supporting a codebase for distributed services implemented in modern programming languages (e.g. Clojure, Java, JavaScript, Python)
- A related technical degree required
- Ability to work under tight deadlines while coordinating several projects at a time and responding to changing business and technical conditions
- A demonstrated, genuine AI-first approach to engineering. Using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty
- Experience with automation of systems services and processes
- Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows
- Knowledge of Linux (RedHat) including configuration, packages, services, daemons, shells, and troubleshooting
- Excellent analytical and problem-solving skills
- A long-standing practice of using Source Control (e.g. git) and unit testing
- Experience with the monitoring and alerting of network infrastructure - routers, switches, load balancers, etc. - in a high-availability, always-on datacenter environment
- Experience with container orchestration systems, i.e., Docker and Kubernetes
- Experience with the monitoring and alerting of storage infrastructure - switches, arrays, etc - in a high-availability, always-on data center environment
- Experience with Terraform, Helm, and Spinnaker
- Strong Network Engineering Skills: SNMP, BGP, OSPF or ISIS, LAN switching technologies, backbone, load balancers, IPv4/IPv6 addressing and subnetting
- Experience with application protocols and troubleshooting for the same (i.e., HTTP, HTTPS, TCP/UDP)
- Experience with application databases and document stores, e.g. Elasticsearch, Cassandra
- Experience in writing systems automation in a high level language such as python