Tasks:
- * Analyze operational data for service improvement
- * Coordinate cross-team technical solutions
- * Diagnose and resolve system issues
- * Maintain technical support documentation and knowledge base
- * Manage incidents and problems in ITSM tools
- * Support e-Commerce and post-sales systems
- * Train new team members
Perks/Benefits:
Skills/Tech stack required:
[Basic Programming] [Dynamics 365] [ITIL] [IT service] [IT Service Management] [Java] [Microsoft Dynamics] [Microsoft Dynamics 365] [.NET] [Service Management] [SQL]
Educational requirements:
[Bachelor's Degree]
Role(s):
[E-commerce Systems Engineer] [Engineer] [IT Operations Engineer] [Operations Engineer] [Systems Engineer]