Tasks:
- * Analyze logs and diagnose service issues
- * Collect inventory data and automate updates
- * Configure mobile email and MFA
- * Diagnose IPv4 network connectivity
- * Install and troubleshoot Windows 11
- * Manage Active Directory users and permissions
- * Map network drives and manage file permissions
- * Monitor network devices and services with PRTG
- * Provide remote technical support
- * Record and prioritize ITSM tickets
- * Run and modify PowerShell scripts
- * Support corporate VPN access
- * Support Microsoft 365 applications and accounts
- * Support security policies and user awareness
- * Troubleshoot corporate applications
Perks/Benefits:
- + Transportation between Faria Lima and Barueri
Skills/Tech stack required:
[Access Control] [Access Control Lists] [Access Control Lists ACLs] [Active Directory] [Android] [Azure identity] [DHCP] [DNS] [IOS] [Ipconfig] [IPv4] [ITSM] [Log Analysis] [MFA] [Microsoft 365] [Microsoft Teams] [NAT] [Network Monitor] [Nslookup] [NTFS permissions] [Okta] [OpenVPN] [Ping] [Powershell] [PRTG Network] [PRTG Network Monitor] [Remote Desktop] [Remote Desktop Protocol] [Remote Desktop Protocol RDP] [RRAS] [SAP] [Tracert] [Windows 11] [Windows 11 Pro]
Educational requirements:
[Technical diploma in Information Technology]
Role(s):
[Analyst] [Desktop Support] [Desktop Support Technician] [Help Desk] [Help Desk Analyst] [IT Support] [IT Support Analyst] [Support Analyst] [Support Technician] [Technician]