-> Experience with release processes and DLP policies (optional);
-> Degree in Computer Science, Business Informatics or equivalent professional training;
-> Fluent English (German or other languages are a plus).
Offer description
Are you ready to solve IT challenges and help people work better every day? Join our international IT support team as a System Engineer. You’ll diagnose, guide, and resolve technical issues, ensuring smooth operations across our organization.
Your responsibilities
-> Provide 2nd- and 3rd-level support for complex IT issues, analyzing problems to find root causes;
-> Ensure stability and performance of IT systems while proactively improving them through automation and best practices;
-> Maintain documentation and task tracking in Atlassian tools (Jira, Confluence);
-> Coordinate and support application and infrastructure releases with well-documented deployments;
-> Support the implementation and monitoring of IT security measures, including endpoint protection (Microsoft Defender) and compliance monitoring;