Randstad Digital · Jersey City, New Jersey, USA
job summary: As a Software Engineer, you will work with a highly talented team delivering next-generation customer self-service solutions using Genesys technologies. The team leverages tools such as Microsoft Copilot and other AI technologies to improve productivity and accelerate solution delivery. The successful candidate will have significant experience across multiple software implementations and possess strong depth and breadth in IVR and Genesys technologies. Experience with conversationa