ITech Consult AG · Zurich, Switzerland
DevOps Engineer Observability 100% (m/w/d) – OTEL | Azure | Kubernetes | IaC | GitOps
For a bank in Zurich, we are seeking an experienced Senior DevOps Engineer with a strong focus on observability platforms, OpenTelemetry, Infrastructure as Code, and GitOps. In this role, you will support the development and evolution of a centralized observability platform within a hybrid, highly regulated IT environment. You will work on production-oriented solution architecture, define technical concepts and standards, and ensure the platform is scalable, automated, secure, and independently usable by DevOps teams.
Responsibilities:
• Contributing to the product-focused solution architecture of the central observability platform
• Conceptualizing, standardizing, and implementing the OpenTelemetry approach
• Building OTEL pipelines, collector and gateway architectures, and best-practice configurations
• Further developing the platform using Infrastructure as Code and GitOps
• Creating and maintaining Terraform modules, configuration templates, and Helm charts
• Integrating the observability solution into on-premises and Azure environments
• Addressing network, security, IAM, compliance, and regulatory requirements
• Designing and implementing automated onboarding processes for platform and application teams
• Supporting pilot onboardings, PoC, and PoV activities
• Collaborating on migration scenarios and target architecture mappings to replace existing legacy solutions
• Integrating with ITSM processes such as incident, event, and CMDB management
• Collaborating with Enterprise Architecture, Platform Engineering, Security, Risk, Compliance, ITSM, and Project Management teams
• Coaching internal DevOps teams and creating technical operational and security documentation
Experience:
• 5 to 8 years of experience as a DevOps Engineer, Solution Architect, or Platform Engineer in the observability domain
• Experience with observability platforms in production and regulated environments, ideally within banking or insurance
• Proven practical experience with modern observability stacks in production environments
• In-depth experience with OpenTelemetry, particularly the OTEL Collector, gateway architecture, pipelines, configuration, operation, and scaling
• Experience designing and building hybrid platforms involving on-premises infrastructure and Azure
• Knowledge of Kubernetes platforms such as AKS or OpenShift
• Experience with Infrastructure as Code and GitOps, specifically Terraform, Helm, or Git-based workflows
• Experience with ITSM integration, particularly incident, event, and CMDB processes
• Solid understanding of security and compliance requirements in the financial sector (e.g., FINMA, BYOK, data residency, RBAC, or IAM)
• Ability to develop technical concepts, standards, and designs suitable for automation in a structured manner
• Experience collaborating with architecture, platform, security, compliance, ITSM, and application teams
• Experience with agile methodologies (such as SAFe) as well as Jira and Confluence is an advantage
• Very good German language skills (C1 level)
• Good English language skills (B2 level)
Reference No.: 925290MC
Role: DevOps Engineer Observability (m/f/d)
Location: Zurich and region
Workload: 100% (approx. 40% remote)
Start: 04.01.2027
End: 31.12.2027